Frequently Asked Questions
Everything you need to know about shopping with Karatcart
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return the item in its original condition and packaging for a full refund or exchange.
Do you ship internationally?
Yes, Karatcart ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How can I track my order status?
Once your order is shipped, you can track its progress by clicking the link in your shipping confirmation email or by logging into your Karatcart account and visiting the 'Order History' section.
Are your products covered by a warranty?
Most of our products come with a one-year manufacturer's warranty against defects. Please check the specific product page for detailed warranty information regarding your item.